Manage your students

Available on the Business plan.

Everyone who buys your course becomes a student automatically. From your course settings, you can also follow their progress, give access to other people, and take access away.

In My products, open your course, then click Settings at the top right of the editor. You can also click the gear icon (Settings) on the course’s card.
Click the Students tab. At the top, you see how many students are active and their average completion. The list below shows each student’s email, since when they have access, their progress and their last activity. Click a column title to sort the list, or search by email or name.
To add one student, type their email in Add a student, and their name if you like, then click Give access. They get an email with their link to the course.
To add many students at once, click Import a CSV and choose your file: one email per line, or columns for email, first name and last name (500 rows max). Shoplit shows how many emails are valid before anything happens. Click Give access to followed by the number of students to confirm, or Cancel.

See what a student did

Click a student’s email in the list. Their page shows since when they have access and how they got it (Purchase, Added manually or Import), then:

Lessons: for each lesson, whether they never opened it, opened it, or completed it, with the date;
Access log: every login, lesson opened, lesson completed and file downloaded, with the date, the IP address and the device.

Click Export the access log (PDF) to download it. This is useful if a buyer asks for a refund while saying they never used the course. ← All students takes you back to the list.

Remove or restore access

In the list, click Remove access on the student’s line, then confirm. The line turns gray with Access removed. When the student opens the course, they see that their access has been removed. To give it back, click Restore on the same line.

If you fully refund a purchase, the student’s access is removed by itself. A partial refund doesn’t remove it: remove it here if you want to.

Give access from a contact

In the left menu, open Marketing > Contacts, then click Open on the contact’s line.
In the Courses box, turn on the switch of the course. The contact becomes a student and gets an email with their link. Turn it off to remove their access.

The Courses box only appears once you have at least one course.

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